You don't want to worry about the cost and responsibility of maintenance and repairs. Customers are free to purchase natural gas services or electricity services from a retailer of their choice. Star Score. Sign up to secure a stable electricity rate for home energy. they showed up on time, their quality was great and their customer service was exceptional. They were clean and courteous, and also protected floors while doing their work. Experience low rates, excellent customer service and start saving today! You can choose from plans to cover your heating and cooling, electrical or plumbing systems, or your exterior water and sewer lines. AB. This is the MOST unprofessional company I have ever done business with and wouldnt recommend them if they were the last company on the planet. We offer multiple Natural Gas and Electricity product bundles & options that suit you and A home warranty offers coverage that home insurance doesn't provide. Get the best of both worlds with our Repair + Maintenance plans, which cover all the cost and effort of maintaining your appliances and systems. We woke up one night and it felt hot in the house so I checked the thermostat and it was 77F but it was set at 72F, when the sun came up at 6:00am we went out to check the unit and found that the fan wasn't turning. This is the average rating based on homeowner reviews. Our innovative energy options include Fixed Price Stability, Cashback Rewards and the ability to He later corrected the mistake and paid the money owed. Energy companies should give you the most for your money. I would definitely recommend them to others. Claiming is easy and free. Change Region. 3 Year Bundled Gas & Electricity Plan: $30 per year ($15 per site) for each year of your Energy Plan and a total of $90 for the term of the Plan. Protect your budget from the cost of unexpected repairs. Not sure what was done, but the problem solved. For your convenience, we now accept most major credit cards. You can rely upon our trained professionals to put your needs first. After taking a day off for them to come fix it, I get a call that they have to cancel and reschedule. Menu & Reservations Make Reservations . This score is also impacted when we do not have enough information i.e: low number of reviews. Please check specific plans for availability. Very Good customer service. My husband was at home but did not follow the Direct Energy workers from room to room. It's our little way of giving back, so you can get the most out of home. Washing machine leaking laundry soap and water where it doesn't belong? Receive leads and respond to reviews. average rating. We accept bank drafts (EFT/ACH) and credit/debit cards (Visa, MasterCard, American Express, and Discover). Also, they should have come for a pre visit to see how the tank would come out. Natural Gas and Electricity combined on 1 bill, Fixed Price Stability & Winter Price Protection, Payment Plans to help manage your monthly budget, Pay your bill with a Credit Card (American Express, Visa or Mastercard) Debit, Cheque or Bank, Natural Gas and/or Electricity for your home or business in select territories, Rates and service terms approved by the Alberta Utilities Commission, Supply Chain Responsibilities & Disclosure, Available Electricity + Natural Gas Plans, To be the person named on the utility account, Your contact details including email address. It's now 3:30 and no sign of them and not even a call to say they are going to late. What options do I have to pay for this service? Direct Energy Essential Service 16909 110 Ave NW Edmonton AB T5P 1G8. Best of all, you can customize coverage to suit your unique needs. While you're running your kids to soccer practice or preparing for your staycation, let DEPP worry about your annual air conditioner tuneup. Claim your business to immediately update business information, respond to reviews, and more! recency. You need Adobe Acrobat Reader to open these PDF documents. In case of power outage or gas leak, please contact the local utility company for your area. There was one small leak found by city inspector which was repaired quickly by Direct Energy. We can help cover repairs for your electrical system, heating system, water lines and more! Heating & Air Conditioning review in Learn more. Still nothing was even ordered and yet I was told that my air conditioner would only last without this part for about a month. You can choose from plans to cover your heating and cooling, electrical or plumbing systems, or your exterior water and sewer lines. Direct Energy Business is a company under the Direct Energy (DE) group that provides electricity and natural gas supply solutions for small businesses, commercial and industrial consumers. They had our furnace and vents cleaned--and stole my iPod Touch from the top of the dresser where I had left it that morning before rushing to work. The Direct Energy Learning Center is your trusted source for a wide range of home-related topics such as energy efficiency, energy safety tips, weather preparedness, and more. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. For a list of retailers, visit or call 310-4822 (toll free in Alberta). There was a small part broken on my air conditioner while installing. Direct-Energy-Essential-Service in Canada (3 Result(s)) Relevance. Or, sign up for Auto Pay and never miss a payment again. 37%. Unless we elect not to renew your plan, you will be automatically renewed for another one year term at the then standard rate and terms unless you notify us, in writing, prior to the plan expiration at PO Box 500, Lincolnshire, IL 60069 or by email at You can rely upon our trained professionals to put your needs first. They had some difficulties but worked through them. All Rights Reserved. My husband was at home but did not follow the Direct Energy workers from room to room. Read on to learn about our products and which may work best for you. You rely on your furnace, air conditioner, plumbing, and electrical wiring to keep your home comfortable. Furnaces. We offer a variety of plans, from routine maintenance to repair and even replacement. reputation. I thought because they were part of a "big name chain" things would be better then going with the small local guy......stupid me! Our Premier plan works for those who want basic coverage and freedom from worry about unexpected repairs. Find more Public Services & Government near Direct Energy Essential Services. Not all plans are available in all states. I was told they were going to order the part and give me a call. Pay your bill the way you want: online, in person, by phone, or through the mail. Some parts of our website may not be compatible with Internet Explorer.

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